Aloha and welcome to Coastal Tropic! These Terms and Conditions outline the rules and regulations for using our website (coastaltropic.com) and purchasing our island-inspired apparel. By accessing this website and placing an order, you agree to be bound by these terms.
1. Website Use
1.1 Eligibility
You must be at least 18 years old or have parental consent to make purchases through our website. By placing an order, you confirm you have the legal capacity to enter into binding contracts.
1.2 Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your account information and password. Please notify us immediately of any unauthorized use of your account.
2. Products and Services
2.1 Product Descriptions
We strive to accurately display our tropical wardrobe essentials (including Bottoms, Cover-ups, Kids’ wear, Men’s apparel, One Piece swimsuits, and Tops) through photographs and descriptions. However, slight variations in color or texture may occur due to monitor settings.
2.2 Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Hygiene Considerations
For health and hygiene reasons, the following items are final sale unless defective:
- Swimwear bottoms
- One Piece swimsuits
- Kids’ swimwear
3. Orders and Payments
3.1 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends and holidays) from our warehouse in West Valley City, UT.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and that you are authorized to use the payment method.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.
4. Shipping Policy
4.1 Shipping Options
We offer two shipping methods:
Standard Shipping – $12.95 via DHL/FedEx (10-15 business days after processing)
Free Shipping – For orders $50+ via EMS (15-25 business days after processing)
4.2 International Orders
We ship globally except to some remote Asian areas. International customers are responsible for any customs fees or import duties.
4.3 Delivery Issues
While we make every effort to deliver on time, we are not liable for delays caused by shipping carriers or customs. Please track your package using the information provided.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items. Returned items must be:
- Unworn, unwashed, and in original condition
- With original tags attached
- In original packaging
5.2 Refund Process
Refunds are processed within 3-5 business days of receiving your return. Original shipping fees are non-refundable. You’ll receive email confirmation when your refund is processed.
5.3 Exchanges
For size/color exchanges, we recommend returning for a refund and placing a new order to ensure availability.
6. Intellectual Property
All content on this website (text, graphics, logos, images) is the property of Coastal Tropic and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
Coastal Tropic shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our maximum liability for any claim related to your order shall not exceed the purchase price of the product in question.
8. Governing Law
These Terms shall be governed by the laws of the State of Utah, USA. Any disputes shall be resolved in the courts of West Valley City.
9. Changes to Terms
We reserve the right to modify these Terms at any time. The current version will always be posted on our website.
10. Contact Us
For questions about these Terms or any other matter, please contact our customer service team:
Email: [email protected]
Address: 530 Tori Lane, West Valley City, UT 84119
Mahalo for choosing Coastal Tropic – we appreciate your business!
